Booking Portal overview

The Booking Portal is the self-service portal for clients: request bookings, track them from a dashboard and calendar, review timesheets, and see the agencies you work with — without picking up the phone.

Start here

• Dashboard — your home page: a greeting, at-a-glance stats, free-booking rewards, and your booking calendar.
• Calendar — see your bookings on a month or week grid, and raise a booking straight from a day.
• Create a booking — request one or more bookings; your provider confirms and assigns staff.
• Bookings — the full list of your bookings, with status filtering, search, and a detail panel.
• Timesheets — review the timesheets recorded against your bookings.
• Agencies — the agencies you work with and the details they hold for you.
• Parking — keep a list of parking locations for staff attending your sites.
• Support — who to contact about bookings, and how to reach technical support.
• Settings — your profile, your time zone, date, and time display preferences, and appearance (compact mode, text size).

The navigation menu

Dashboard sits on its own at the top of the left-hand sidebar as the portal's home link. Below it the sidebar is organised into groups:

• Bookings — New Booking and Bookings.
• Operations — Timesheets, Agencies, Parking, and Invoice (coming soon).
• Help and Account — Support and Settings.

Logout is pinned to the bottom. You can collapse the sidebar to icons with the menu button — hover an icon to see its label. The top bar has a light/dark theme toggle and your avatar.

📷 Screenshot: The Booking Portal sidebar with its groups.