Settings
Update your profile and choose how dates and times are shown.
Open Settings (under Help and Account in the sidebar) to manage your profile and display preferences. Changed fields are highlighted until you click Save in the command bar.
Personal Profile
Your name, phone, position, and title. Your email is read-only — it's your sign-in identity; contact your agency if it needs to change.
Preferences
These control how dates and times are shown across the whole portal — the calendar, booking times, timesheets, and audit dates all follow them:
| Preference | Options |
|---|---|
| Locale | English (UK) or English (US). |
| Time zone | Any world time zone — search the full list (e.g. Europe/London, America/New York). All times in the portal are displayed in your chosen zone. |
| Date format | Shown as live samples, e.g. 31/12/2026, 12/31/2026, 2026-12-31, 31 Dec 2026. |
| Time format | 24 hour or 12 hour. |
Your time zone here is a display preference. It's separate from the Time Zone field on a booking request, which anchors that booking's shift times to the site's location — see Create a booking.
📷 Screenshot: The Preferences section with the time-zone picker open.