Bookings
The list of all your bookings, with status filtering, search, and a detail panel.
The Bookings page (in the Bookings group of the sidebar) lists all of your organisation's bookings in a table. It's the full record behind the Dashboard calendar, and only ever shows your own bookings.
The command bar
Along the top:
- Create New Booking — opens the booking request flow in a panel.
- Refresh — reloads the list.
The list
Newest bookings show first. The columns are:
| Column | What it shows |
|---|---|
| Booking # | The booking's reference number. |
| Start | When the shift starts. |
| End | When the shift ends. |
| Service | The service booked. |
| Staff | The assigned staff member, or — while none is assigned yet. |
| Status | The booking's current status (see below). |
Searching and filtering
- Search — type a keyword and the list filters to matching bookings.
- Status — open the filter on the Status column header to narrow the list to a single status.
- Booking #, Start, and End can also be filtered from their column headers.
Booking statuses
Every booking shows one of five client-facing statuses:
| Status | What it means |
|---|---|
| Pending | Your request has been raised and is waiting for your provider to confirm it. |
| Confirmed | Your provider has accepted the booking. |
| Assigned | A staff member has been assigned to the shift. |
| Completed | The shift has taken place. |
| Cancelled | The booking was cancelled. |
Opening a booking
Click any row to open its details in the side panel — read-only, the same view you get from a calendar chip. It's grouped into:
- Shift — start, end, break duration, service, and the Agency the booking was raised through (or No agency). A booking fulfilled with a loyalty credit carries a Free booking pill here — see Dashboard.
- Staff — the assigned staff member (empty until one is assigned).
- Note — any additional note left for you on the booking.
- Audit — when the booking was created and last changed.