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Bookings

The list of all your bookings, with status filtering, search, and a detail panel.

The Bookings page (in the Bookings group of the sidebar) lists all of your organisation's bookings in a table. It's the full record behind the Dashboard calendar, and only ever shows your own bookings.

The command bar

Along the top:

The list

Newest bookings show first. The columns are:

Column
What it shows
Booking #The booking's reference number.
StartWhen the shift starts.
EndWhen the shift ends.
ServiceThe service booked.
StaffThe assigned staff member, or — while none is assigned yet.
StatusThe booking's current status (see below).

Searching and filtering

  • Search — type a keyword and the list filters to matching bookings.
  • Status — open the filter on the Status column header to narrow the list to a single status.
  • Booking #, Start, and End can also be filtered from their column headers.

Booking statuses

Every booking shows one of five client-facing statuses:

Status
Badge colour
What it means
PendingAmberYour request has been raised and is waiting for your provider to confirm it.
ConfirmedGreenYour provider has accepted the booking.
AssignedBlueA staff member has been assigned to the shift.
CompletedGreyThe shift has taken place.
CancelledRedThe booking was cancelled.

Each status keeps the same badge colour wherever it appears — in this list, on the detail panel, and on the Dashboard calendar chips.

Opening a booking

Click any row to open its details in the side panel — read-only, the same view you get from a calendar chip. It's grouped into:

  • Shift — start, end, break duration, service, and the Agency the booking was raised through (or No agency). A booking fulfilled with a loyalty credit carries a Free booking pill here — see Dashboard.
  • Staff — the assigned staff member (empty until one is assigned).
  • Note — any additional note left for you on the booking.
  • Audit — when the booking was created and last changed.