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Adjustments

Record pay and charge adjustments against a worker or client, and approve them.

An adjustment is a one-off addition to, or deduction from, someone's pay or a client's charges — a bonus, a penalty, a correction, an agreed extra. Each adjustment is raised against a party (a worker or a client) and carries a reference number.

Open Adjustments from the sidebar (under the Finance group). The module has three tabs:

  • Adjustments — the full ledger, with the overview strip.
  • Approvals — adjustments waiting for a decision (with a count badge).
  • Categories — the categories your agency offers.

📷 Screenshot: The Adjustments module with its three tabs and the overview strip.

The overview strip

Above the ledger is an Overview panel with a period selector (This month, Last month, This quarter, Year to date):

  • Pending approval — how many adjustments await a decision, with a Review → link when there's a backlog.
  • Net additions — the total added to pay or charges in the period.
  • Net deductions — the total deducted.

The ledger

Each row is one adjustment. The columns include:

Column
What it shows
ReferenceThe adjustment's reference number.
DateThe date of the adjustment.
PartyThe worker or client it's for.
CategoryThe adjustment category.
AmountThe value — +£ in green for an addition, −£ in red for a deduction.
ApprovalDraft, Pending, Approved, or Rejected.
Payment statusAwaiting approval, Ready, Processing, or Paid.
Picked by runWhether it's been pulled into a pay/invoice run.

Search and filter as on any list, and raise one with New adjustment.

Raising an adjustment

Click New adjustment and fill in the form:

  • Party type — Employee, Sub-contractor, or Client — then pick the party.
  • Category — the picker is constrained to categories that apply to that party type.
  • Calc mode — how the amount is worked out:
    • Fixed — you type the amount directly.
    • Hours-based — enter Hours and a Rate and the amount is calculated for you (hours × rate). If you override the calculated figure you must give an override reason.
  • Direction — Addition or Deduction.
  • Optionally link a Timesheet, set the Date, and add Notes.

The approval flow

Adjustments move through a review before they can be paid or charged. Open one from the ledger (or the Approvals tab) and use the footer actions:

  • Submit for approval — on a Draft or Rejected adjustment, sends it into the approval queue.
  • Approve / Reject — on a Pending adjustment. Rejecting asks for a reason for rejection, which is kept on the record and shown back to whoever resubmits.
  • Once Approved, an adjustment is read-only — there are no further actions; the status badge tells the whole story.

The Approvals tab is the ledger scoped to Pending adjustments and carries a count badge on the tab while any are waiting. Deciding a row drops it out of the queue.

📷 Screenshot: An adjustment's detail panel with the Submit / Approve / Reject actions.

Categories

The Categories tab is your agency's catalogue of adjustment categories. Each category carries defaults — a default calc mode and direction, whether it's visible in the mobile app, and which party types it applies to (Employees, Sub-contractors, Clients).

  • New category — create one (it must apply to at least one party type).
  • Click a category to edit it, toggle Mobile visibility, or set it Active / Inactive.
  • A category shows whether it's In use by existing adjustments.