Creating a booking
Raise one or more bookings using the Create New Booking sheet.
You create bookings from the Bookings list. Bookings are created as open shifts — you don't choose a worker at this stage; you assign one afterwards (see Managing a booking).
Open the create sheet
On the Bookings list, click Create New Booking. A panel titled Create New Booking slides in from the right. It's a two-step flow: Add Details → Summary.
📷 Screenshot: The Create New Booking sheet on the Add Details step.
Step 1 — Add details
Fill in the booking. Fields marked with * are required:
| Field | Required | Notes |
|---|---|---|
| Client | ✓ | The client the shift is for. Start typing to search. |
| Service Required | ✓ | The service needed — from your service catalogue. |
| Start Time | ✓ | Shift start (15-minute slots). |
| End Time | ✓ | Shift end — must be after the start. |
| Time Zone | ✓ | Pre-filled from the client; change if needed. |
| Booking Type | Normal, Emergency, or Bank Holiday. | |
| Parking | Shows the client's recorded parking locations for reference — names, addresses, notes, and coordinates. Read-only. | |
| Additional Info (staff) | Notes shown to the assigned worker. | |
| Remarks (client) | Notes relating to the client. |
Booking several shifts at once
To raise more than one booking in a single go:
- Add another booking adds a fresh booking card.
- Duplicate copies a card's details into a new one — handy for a recurring shift on different days.
- Use the trash icon on a card to remove it.
📷 Screenshot: Multiple booking cards with the Add another booking and Duplicate controls.
Create as Confirmed
At the bottom of the sheet is a Create as Confirmed checkbox:
- Ticked — the booking(s) are created with Confirmed status.
- Unticked (default) — they're created with Pending status.
Step 2 — Summary and create
Click Next to review the Summary. Check the details, then create:
- The button reads Create Booking for a single booking, or Create N Bookings when you've added several.
- Use Back to return to the details, or Cancel to close. If you close with unsaved details you'll be asked to confirm discarding them.
Once created, your bookings appear in the list. The next step is usually to assign a worker — see Managing a booking.